Author: Nilza Angmo
Angmo, Nilza, 2022 The development of an optimal remote support model for hospital care in a war-torn setting: A case study in Syria, Flinders University, College of Medicine and Public Health
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This case study aimed to document the experience of Médecins Sans Frontières (MSF) in supporting health facilities in a conflict zone in Syria from bases in Jordan and Turkey; and formulate an optimal remote support model for conflict zones. Access and cultural barriers adversely affected MSF program implementation. A change from the traditional direct care approach to remote health support required significant adaptation in all aspects of program delivery, and a reinterpretation of several MSF principles. MSF’s flexibility, funding independence, innovative nature, skilled MSF staff, and local partnerships with hospitals in Syria enabled MSF to shift to a remote health service delivery. Insights from this research, regarding the key requirements for implementing optimal remote health programs, have informed, and further developed a remote health service delivery framework for future use by MSF and other international humanitarian agencies.
Keywords: Remote programming, Remote health services, Humanitarian, conflict settings, Remote Management, Remote control, Remote partnerships
Subject: Public Health thesis
Thesis type: Professional Doctorate
Completed: 2022
School: College of Medicine and Public Health
Supervisor: George Tsourtos